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Sending and returning parcels

Customer stood outside of a ParcelShop store smiling and holding a parcel. The blue Evri signage can be seen on the storefront.

How to send a parcel

Learn how to package, label and send your parcel with confidence.

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A side profile view shows an Evri-branded lorry is driving along a straight road with an aeroplane that can be seen closely above.

How to send an international parcel

Evri makes global postage simple. Get clear guidance on customs, delivery times and international tracking.

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ParcelShop store assistant is placing the customer's packageless items into a FSC-approved bag, ready to return to the retailer.

How to return a parcel

Returning a parcel? Our guide supports you to return your parcel quickly and easily.

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A female courier hands a parcel to a recipient. The recipient, an older woman, is smiling.

How to send a heavy package

Got a heavy item? Check our weight limits, handling tips and heavy duty packaging advice.

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An Evri Courier finding the next parcel to deliver in the back of their car

How to send a long package

Discover how to measure and pack long items safely to prevent delays.

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International delivery icon

Send a gift abroad

Sending a gift abroad? Learn about customs rules, packaging and sending an international gift.

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Showing inside of car with oil tank

Send car parts

Check out our guide for sending car parts, from packaging to shipping.

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Parcel requirements and protection

Customer sat at a desk holding a tape measure with their index finger to measure the size of their parcel.

Our parcel size and weight guide

Check if your parcel fits within our size and weight limits.

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A lady stood infront of an Evri parcel locker holding a parcel.

What items can you send with us?

Explore our list of allowed, restricted and prohibited items before you send.

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An older woman is wrapping a parcel. She is putting something inside it.

How to protect the value of your parcel contents

Protect your shipment by choosing cover levels and packing securely.

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ParcelShops, Lockers and Courier collections

Customer holding parcel and standing outside at an Evri Locker, watching as their label prints out

ParcelShop or Locker: Which is best for me?

Compare ParcelShops and Lockers to see which works best for you.

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ParcelShop store assistant is holding a blue hand-held device to scan the customer's parcel.

Our ParcelShop service

Find out more about how our Evri ParcelShop service works.

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Photo of a customer holding smartphone to blue parcelshop terminal

How do I print labels in a ParcelShop?

No printer? No need to worry! Learn how to print in a ParcelShop with Evri.

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A person wearing headphones places a parcel into a blue Evri Locker unit outside a modern building in an urban area.

How do Lockers work?

Explore how easy our 24/7 Lockers are for dropping off and collecting parcels.

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An older woman hands a parcel to a courier for collection. The courier is taking a photo.

How does a Courier collection work?

No time to drop off your parcel? Find out how to arrange a Courier collection right from your doorstep.

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An Evri ParcelShop is in full view with its blue signage and a customer is walking up the accesssbility ramp and holding a parcel.

How to become a ParcelShop

Find out how your location can become a ParcelShop for Evri.

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Parcel journey

A close-up of a customer sitting on a sofa, holding their phone and looking at the screen. The display shows the 'Track' page for the customer to track where their parcel is on its journey.

How to track your parcel

Easily track your parcel from shipping to delivery with Evri.

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An Evri Courier checking the label on a parcel at their car before delivering

How to divert your parcel

Find out how to divert your parcel somewhere else if you won't be in for your delivery.

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A parcel has been placed inside a garden shed out of public view and protected from the elements.

How to choose a safe place

Not going to be in? Find out how to choose a safe place for our couriers to leave your parcel.

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A customer sat in a wheelchair is outside their front door smiling as the courier hands a parcel to them. The courier is taking a photo of the parcel being received as proof of delivery.

How to set your doorstep preferences

Explore our options for doorstep preferences, making delivery accessible for all.

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