- Tracking your parcel is easy with Evri


Track a parcel

To track your UK parcel, enter your 16 digit tracking number or 8 digit calling card number.


Track your parcels every step of the way

Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey.

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My places

Your delivery settings for all your parcel deliveries.

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Divert your parcel

You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker.

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Need help tracking?

Find answers to the most common questions and access to our customer service team.

courier holding parcels whole walking down street

Use the 16 character parcel tracking code

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favourite retailer or a friend.

You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your delivery.

Just enter this number into the tracker, above.

woman sat on armchair with package in knee and smartphone in hand

Use the 8 digit calling card number

If your courier has tried to deliver your parcel they’ll leave a calling card that has an 8 digit number printed on it. Enter this number in the box to get an update on your tracked postage.

courier scanning parcel with smartphone outdoors

How do I track my returns parcel?

You can track a parcel you're returning in the same way as one you're receiving. All you need to do is enter the 16 character parcel tracking code into the tracker. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above.

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How do I track my international parcel?

You can track an international parcel in exactly the same way you’d track a UK parcel, but you’ll need to use our International tracking tool.

Frequently asked questions

How do I divert my parcel?
What can I do if I haven't received my parcel?
Can I collect my parcel?
I won't be in at my expected delivery time
How can I change my delivery address?