To help us deliver your parcel quickly and securely, we have some simple size limits:
Add together the 2 shortest sides and multiply it by 2. Add the length. If the total is less than 245cm, you’re good to go!
If you’re using a ParcelShop or our Courier service, the maximum length is 120cm
If you’re using a Locker, the limit is 66cm x 41cm x 38cm
There are several ways you can check the weight of your parcel:
Regular kitchen (usually up to 1 or 2kg) and bathroom scales (heavier items) are ideal. Postal scales are even more accurate
Retailers often show size and weight information online. If you don’t have scales, you can use this to accurately estimate the weight. Just don't forget to add the weight of the packaging
If your item was delivered, the original delivery label should have the weight information printed on it