Sending to the USA? Here’s what you need to know about tariff changes & how we’ve made shipping easy for you. Find out more.

How to send an international parcel

loading spinner
ParcelShop store assistant is smiling and handing a blue receipt to the customer to confirm that their parcels have been accepted.

Send an international parcel

Want to send an international parcel from the UK? Even if you haven’t used Evri before, you’ll be able to send a package across the globe in just a few simple steps.

From preparing and booking your parcel to understanding customs forms, tariff codes, taxes, and destination requirements, we’ve packed this guide with everything you need to make the process straightforward.

A side profile view shows an Evri branded lorry is driving along a straight road with an aeroplane that can be seen closely above.

Cheap international parcel delivery

Send an international parcel from only £6.08! Our network spans 200+ countries and territories, making it easy for you to send gifts and customer orders as close as Ireland, the United States or as far as New Zealand.

How to send a parcel overseas

We’ve made it quick and easy to send parcels internationally in just a few steps. You’ll need to tell us a bit more information about your package than you would for sending to a UK address, but don’t worry - we’ll take you through each step as part of your online booking.

3 EASY ways to send your international parcels

Choose from three easy options to send your international parcel from the UK:

Customer stood outside of a ParcelShop store smiling and holding a parcel. The blue Evri signage can be seen on the storefront.

ParcelShops

Book your parcel online and drop off your package at any of our 9,000+ locations. You can print your label at home or with our FREE Print in ParcelShop devices. You can also book your delivery in person at selected Post Offices near you.

ParcelShops
chevron right
Customer standing outside with a blue Evri Locker in the background. They are holding a parcel and smiling for the photo.

Lockers

With our secure Lockers available 24/7, find your nearest one, scan the barcode of your label, and place your parcel inside for a quick and easy drop-off.

Lockers
chevron right
An Evri Courier smiling towards a customer after having completed a doorstep collection. The courier is holding multiple parcels, whilst the customer is holding a blue slip containing the details of the delivery.

Courier Collection

Book a Courier Collection from your home or workplace and choose the day that suits you. We’ll give you a one-hour collection window for added convenience when our courier arrives.

Courier services
chevron right

How long does international delivery take?

Our international delivery service can be as quick as sending a parcel to a UK address. The estimated time of delivery depends on your destination and which service you choose with us.

Fill in your basic details on the size and weight of your parcel and where it’s going on International.evri.com – we’ll then let you know how quickly we can get it there.​ You can also find out more specific details in our guides below on popular countries and territories we deliver to.

ParcelShop store assistant is smiling and using a blue hand-held device to scan multiple parcels placed on the countertop in front of them. The customer can be seen in the foreground.

Send multiple parcels abroad

Whether you're handling a number of overseas orders or you’re an international business, our Bulk Integrations tool helps make the process easy for you. Send multiple parcels quickly at once:

  1. Link seller accounts like eBay, Etsy, Amazon and Shopify with your Evri account to import marketplace orders or upload parcels via a CSV file
  2. Weigh and package your items, book your delivery, and print postage labels at home or in-store using our Print in ParcelShop devices
  3. Send your parcels through our 10,000+ ParcelShops and Lockers or book a convenient Courier Collection day
An Evri courier walking down a driveway in a suburban neighbourhood carrying two parcels.
A woman is sat at home at her desk smiling looking at her laptop screen

Customs is simple when sending with Evri

Some carriers ask you to print out a customs form and attach it to your parcel. Not with Evri. When you buy a parcel online, we automatically take all the information we need during checkout, making it even easier for you.

When you send an international parcel, you’ll need a tariff code which is used by customs to identify different types of item. This helps speed up the clearance process, so your parcel gets to its destination quicker.

Book your parcel online and we’ll give you a list of product categories to select from, such as clothes, arts and crafts, books and vehicle parts. Simply click through, and we’ll add the correct code to your order. Alternatively, you can browse all the codes to find the one that closely matches what you’re sending.

Be careful to fill in all the information correctly to make sure your parcel arrives at its destination as quickly as possible. If the information you provide is incorrect, it could result in your parcel being held at customs, with delays and charges outside of our control.

Who pays customs duties and taxes?

Customs charges depend on the destination, purpose, contents, and value of your parcel.

As the sender, the price you pay will cover the delivery service of the parcel.

If customs charges are applicable, Evri or the relevant authorities will contact your recipient. If you have sold items to Ireland & France, and taxes and duties apply, you will be given the option to pay the charges on your recipient's behalf when purchasing your parcel delivery.

If the parcel is an item you’ve sold through an IOSS-registered marketplace (Amazon, eBay, Etsy & Not On The High Street) or you are a business with an IOSS number, VAT charges are handled at the point of sale. This means there won’t be any extra costs for your customer when they receive their goods. The parcel will need to be destined to an EU country and be up to the value of €150 for IOSS numbers to apply.

Business owner sat at a desk in their home office taking a phone call and using their laptop to book multiple parcels

Business or marketplace seller? Why not try IOSS

If you’re an online seller sending goods up to the value of €150 and to a destination within the EU, you might want to use Import One Stop Shop (IOSS), which makes it easier for UK businesses and marketplace sellers to comply with the latest EU VAT rules.

IOSS deals with VAT charges at the point of sale. So, as well as making life simpler for you, it also benefits your recipient - there’ll be no surprise costs for your customer when they receive their goods. IOSS also speeds up customs, which means your items can be delivered faster.​

If you’ve sold via a marketplace, simply select it when booking your parcels, and the IOSS number will populate automatically. You don’t need to do anything else! You can also enter the number for a marketplace not listed or, if you have your own IOSS number, simply select ‘other’.

Don’t have an IOSS number?

If you don’t have an IOSS number, don’t worry, Evri or the relevant postal authorities will contact your recipient if customs charges are applicable.​

A customer sat in a wheelchair is outside their front door smiling as the courier hands a parcel to them. The courier is taking a photo of the parcel being received as proof of delivery.

Why choose Evri for international delivery services?

  • Fill in customs information as part of your online booking without needing to print anything
  • Print your parcel labels at home or in-store for FREE with our Print in ParcelShop devices
  • Save time at checkout and add funds in advance with PrePay options
  • Get end-to-end tracking for you and your recipient
  • Send multiple parcels and marketplace orders at once using our Bulk Integrations tool
Customer looking down at their mobile with the display showing their international tracking in full view

Tracking and cover

At Evri, we want your sending experience to be as easy as possible. That’s why we include full tracking and up to £20 cover with your international parcel for FREE.

Whether you’re sending a present to a friend or a customer order from a marketplace, we’ll make sure you and your recipient are regularly updated along the way.

If you send a parcel using our international Bulk Integrations tool, we update your marketplace account to notify customers once their items have been dispatched.

Plus, if the contents of your parcel are worth more than £20, you can increase the cover up to £999.

What you can and cannot send overseas

While our couriers can deliver a huge range of items abroad, there are some limitations on what they can carry. It’s important for you to consider these restrictions before you try to send your international parcel on its way to ensure a smooth customs clearance.

Check out our comprehensive guide on what you can and can't send internationally. Make sure you follow the IATA Dangerous Goods Regulations and the UK Civil Aviation Authority guides to keep up to date with the latest air travel restrictions.

Each destination also has its own set of rules and restrictions. For example, you can't send documents outside the EU or mobile phones to residential addresses in Pakistan. Check out our country guides below to find out more specific information on what your destination requires.

A father is measuring the sides of his parcel at home at his desk using measuring tape. His children are resting on the sofa behind him

How to prepare and package your international parcel

Proper preparation and packaging mean your item will arrive with its recipient safely and securely. See our guides below to find out more:

A mother is placing a pair of jeans into a parcel box with the shipping label sat beside ready to attach. Her to children are reading a book on the sofa behind her.

How to wrap a parcel

Discover how to wrap your parcels securely

Learn more
chevron right
A father is weighing his parcel at home at his desk using a set of digital scales. His children are resting on the sofa behind him.

How to weigh your parcel

A guide on parcel size and weight

Learn more
chevron right
Customer sat at a desk in their office using a laptop with multiple parcels packaged next to them. Their hand is positioned against their head to show concentration.