Track your parcel in the app

Get real-time tracking information by entering your parcel’s 16-character tracking code into the smartphone app. You can see:

courier outside house opening outdoor storage box to place parcel inside

Divert your parcel easily

Not going to be home? No problem! In just a few taps you can tell your courier to deliver your parcel to a neighbour or to a safe place like a garage, porch or shed.

Need someone to keep an eye on your parcel? Use the NEW ‘share my delivery’ feature to share your tracking information with someone you trust – they’ll be able to see updates on your parcel’s progress and divert it to a safe place or neighbour on your behalf.

Set preferences for your parcel deliveries

Use My places to set preferences for all your parcel deliveries:

courier opening storage metal storage box to place box inside

Send a parcel quickly and easily

Sending a parcel has never been easier. With the Evri parcel app, you can book and pay for your parcel in a few taps, and choose whether you’d like to drop off at a ParcelShop or Locker, or have your local courier collect it.

If you don’t have access to a printer, we’ll give you a QR code and an authorisation code so you can print your label at a ParcelShop with a Print In ParcelShop device.

woman sat at table recording video on tablet device

Bring your parcels to life with Evri Video

Sending something for a special occasion? With Evri Video you can now make your parcel even more personal by adding a video message.

Want to send it back? Parcel returns are easy too!

To return your parcel, just search by retailer (we work with hundreds of them) and choose if you’d like to drop off your parcel at a ParcelShop or Locker, or have your friendly, local courier collect it from you.

woman placing label on blue parcel bag while sat at table