- Our guides

Tracking and diverting your parcels

You can easily track and divert your parcels with Evri; and our helpful articles will guide you through each of these processes, to make things simple.

Photo of a courier holding package under arm and smartphone outside house

How to track your parcel

Learn how to quickly track a parcel

courier outside house opening outdoor storage box to place parcel inside

How to divert your parcel

Learn how to successfully divert parcels

Returning parcels

Not every item you order online will be for you, which is why many retailers offer a returns policy. We work with many of the UK’s biggest retailers, so you can return your unwanted items quickly and hassle-free.