Service status
We're currently delivering millions of parcels a day.

If we're experiencing any delays, you'll see information listed below, we’re sorry for any inconvenience and we’ll deliver your parcel as soon as we can.
Please check your notifications for regular updates or where you can, we recommend diverting your parcel to a ParcelShop or Locker.
03/03/2026: As a result of the situation in the middle east, international services to UAE, Bahrain, Kuwait, Israel, Lebanon and Qatar are facing significant delays. Any shipments in transit to these destinations will be accepted and held until it is clear to send them.
Track, divert your parcel and set your safe place
You are able to divert your parcel to a ParcelShop or Locker up to 15 minutes before your home delivery. Or, if you aren't going to be home please set a safe place for delivery via MyPlaces.

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