Great news Frequent Seller... your account is ready!

Start booking your parcels and you'll see your new cheaper pricing automatically applied.

Remember: To keep your discounts, send 40+ parcels each calendar month.

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Due to an ongoing global issue with Microsoft services, some customers may not receive email notifications from Evri

Service status

We're currently delivering millions of parcels a day.

An update on our service

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Image of Evri courier outside carrying parcels for delivery

A wider Microsoft outage is affecting some of our systems, so customer service response times are slower than usual, especially for email. Thanks for bearing with us.

Parcel deliveries and collections are continuing as normal. Please check your notifications for regular updates.

Track, divert your parcel and set your safe place

You are able to divert your parcel to a ParcelShop or Locker up to 15 minutes before your home delivery. Or, if you aren't going to be home, please set a safe place for delivery via Preferences.

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Preferences

Choose delivery settings for all your parcel deliveries.

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Need help tracking?

Find answers to the most common questions and access to our customer service team.