Great news Frequent Seller... your account is ready!

Start booking your parcels and you'll see your new cheaper pricing automatically applied.

Remember: To keep your discounts, send 40+ parcels each calendar month.

Service status

We're currently delivering millions of parcels a day.

An update on our service

An Evri Courier gathering multiple parcels from their car to deliver to their destination
Image of Evri courier outside carrying parcels for delivery

If we're experiencing any delays, you'll see information listed below, we’re sorry for any inconvenience and we’ll deliver your parcel as soon as we can.

Please check your notifications for regular updates or where you can, we recommend diverting your parcel to a ParcelShop or Locker.

24/06/2026: Due to the ongoing heatwave across the UK, with some areas placed under a red weather warning by the Met Office, customers can continue to access updates regarding their deliveries through our tracking service via our website and app.

Track, divert your parcel and set your safe place

You are able to divert your parcel to a ParcelShop or Locker up to 15 minutes before your home delivery. Or, if you aren't going to be home please set a safe place for delivery via MyPlaces.

A female courier is walking up a quiet British street. A brick wall can be seen beside her and she is holding a brown paper parcel in her hand.

My places

Choose delivery settings for all your parcel deliveries.

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Need help tracking?

Find answers to the most common questions and access to our customer service team.