FREE Joe Browns returns

Yes, you can return multiple items from a single Joe Browns order – just make sure you post everything in a single package.

Yes, Joe Browns returns are completely free with Evri. You should already have a free returns label included in your parcel, but if not you can print one at home or at a ParcelShop.

You have 28 days to complete your Joe Browns return from the date you receive your order. This returns period is split into two parts; 14 days to notify Joe Browns by email or post of your intention to cancel your order and return your items and 14 days from the date of sending your notification to send your items back.

Yes, if you want to swap your item for the same one in a different size or colour, you can let Joe Browns know using the returns form included with your original order. If you no longer have the returns form, you can contact their customer services team directly to let them know about your wish to exchange an item.

Yes, you need to fill in the returns form provided with your order if you intend to return an item for a refund. This lets Joe Browns know how you would like to process the return and your reason for returning. If you no longer have your returns form, you can email Joe Browns directly.