There are 2 quick and easy ways to complete Joe Browns returns with Evri:
Print your returns label at home or with a Print in ParcelShop device if you no longer have your original copy from your Joe Browns order. Once your label is printed, you can hand your parcel to a ParcelShop cashier or pop it in one of our Lockers.
All you need to do is scan the barcode of your enclosed Evri returns label and pop the package inside the opened locker or hand it straight to the cashier.
Everything we need to know about your Joe Browns return should be included on the free Evri returns label enclosed within your original order.
If you no longer have the returns label that came with your package, you’ll need to book your return online and print a new label. If you don’t have a printer at home, you can use one of our Print in ParcelShop devices.
Here’s some of the things you should know and check before you Return your Joe Browns items:
Joe Browns returns using Evri ParcelShops and Lockers are completely free of charge.
If you still have the returns label from your original order, you don’t have to book your return online, just drop it off at your nearest ParcelShop or Locker
If you’ve lost your returns label, you can get a new one when booking your free return with Evri using our app or website
It takes up to 7 working days for Joe Browns to receive any returns and up to 7 working days to process them
Joe Browns can’t accept returns on underwear, swimwear, piercings, or toiletries and fragrances due to hygiene
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