Customs charges depend on the destination, purpose, contents, and value of your parcel.
As the sender, the price you pay will cover the delivery service of the parcel.
If customs charges are applicable, Evri or the relevant authorities will contact your recipient with a secure payment link to clear customs before they can receive their items.
Levy on low-value parcels
From 1 April 2026, the New Zealand government introduced a new Low Value Goods Levy. This replaces existing customs transaction fees to cover the cost of processing international parcels.
The levy applies to items worth $1,000 NZD (£440) or less and parcels that enter or leave New Zealand. This includes packages and documents.
$2.21 NZD + 15% GST (Goods and Services Tax) will be added to every item that meets these rules for entering New Zealand. Your recipient will be notified to request payment, if applicable.