Leading the way

As a responsible carrier we’ve always recognised our impact on the environment and believe in doing the right thing for our people.

Now, after a period of dramatic growth for the business, which has seen us delivering over 700 million parcels a year, we’re doubling down on our focus and cementing our position as ESG leaders.

Our Journey

There’s been a significant gear change in our efforts to become an even more ethical and sustainably conscious business.

As we move towards our net zero carbon emissions target, which we aim to hit by 2035, ESG forms two of the four core pillars that underpin the Evri brand.

Firstly, there’s community. Couriers and ParcelShops have always been a key part of our operation and play a vital role in the diverse, dynamic communities we serve across the UK.

Secondly, there’s sustainability itself. We're growing our sustainable fleet and continue to invest in technology and exploration of alternative fuels.
Over the last few years, we appointed key roles of Chief Transformation Officer, Head of ESG and Head of Diversity, Equity & Inclusion to help steer our ESG strategy.

We know it will be a long journey but we’re firmly on the right road as we look to deliver a better future for the planet and people – our colleagues, customers and retail partners, and our wider communities.

man carrying parcels approaching door to local shop

ESG strategy

ESG is a core lever in the business’ ambitious transformation programme.

Just ahead of the rebrand from Hermes UK to Evri in March 2022, we launched a comprehensive, wide-reaching ESG strategy.

As the biggest dedicated parcel delivery company in the UK, we’ve always been a responsible carrier. Over the last 12 months we have seen an even deeper focus in this area as we seek to reduce our impact on the planet, promote equality and fairness – for our people as well as our customers and clients – and increase transparency throughout our operation, from boardroom to delivery unit.

In terms of environment and sustainability, we have set two key targets:

  • To reach net zero in direct and indirect emissions by 2035.
  • To reduce building energy consumption by 20% per sq ft by 2030.

What does our strategy look like in practice?

Sustainability in practice - Doing the right thing
Delivering for our customers - Our social responsibility
Delivering for our communities - Our charitable work

Key milestones in Evri ESG history

Timeline Key milestones
Timeline 2017 Key milestones Launch of first Evri ParcelShops
Timeline 2018 Key milestones First 30 low carbon biomethane CNG trucks and 32 EV vehicles into London.
Timeline 2019 Key milestones Launch of Self-Employed+ programme. Enabling any of our self-employed couriers to benefit from paid holidays and a guaranteed hourly rate.
Timeline 2020 Key milestones Biomethane CNG accounts of 30% of our fleet Advent international invests in Evri, launch of Transformation Programme and ESG Steering Committee.
Timeline 2021 Key milestones Increase in ParcelShops and Lockers to 8,500, CNG biomethane fleet to 40% of total and 30% EV vehicles to services ParcelShops launch of our new ESG strategy.
Timeline 2022 Key milestones The publication of the business' first ever ESG Report.
Timeline 2023 Key milestones Launched our first fleet of cargo bikes.