woman sat at table using laptop with drink and parcels next to her

Community Guidelines

We want everyone to be part of our community. However, to help everyone enjoy our online space, we ask that when you post, you follow our social media house rules:

1. All users must comply with the terms of use of the social media networks. Read Facebook’s terms of use, Instagram’s terms of use and LinkedIn’s User Agreement.

2. Any accounts set up using the Evri imagery and branding will be reported to the appropriate social media network.

3. We don’t allow offensive, profane, discriminatory, threatening or spam comments. Comments of this nature will be hidden or removed from our social channels.

4. We will block and/or report social media users who direct posts or comments at us which we believe are:

  • Abusive, threatening or discriminatory
  • Deceptive or misleading
  • In violation of any intellectual property rights
  • In violation of any law or regulation
  • Spam (persistent commenting in which the aim is to provoke a response)

5. Our online community is a public space. We recommend that you don’t post any information that may identify you or anyone else, such as your address, email address or phone number.

woman sat at counter using laptop with parcel next to her and other household items

Responding to Social Users

1. This is not a customer service channel, but our teams will try and direct you to the most relevant place as soon as they can. You can find answers to the most common questions and gain access to our customer service channels on our website.

2. We reserve the right to modify or change these rules at any time.

3. If you have a question about our social media channels, please get in touch via our website: evri.com.