Evri delivers record results and parcel volumes

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Best-ever parcel volumes with 11% increase to over 807m in 2024-25; parcel numbers up 25% in the last two years
Record adjusted EBITDA up 17% to £341m, on revenue higher by 12% to £1.85bn during the period that Evri was acquired by Apollo Funds
£57m investment in operations and technology to further improve service, as Evri rated one of the Top 10 most improved brands in 2024 by YouGov’s brand index
Announced plans to be the most accessible parcel delivery company, including a landmark partnership with Scope and new accessible delivery options
Post-period end, announced proposed merger with DHL eCommerce to create a premier parcel delivery business – delivering over 1bn parcels and a further 1bn business letters
Major announcements post period end: acquired Coll8, expanding Evri’s compelling service portfolio in the Republic of Ireland; and announced a £50m investment in doubling its network of ParcelShops and Lockers to 25,000 locations by 2030.

Evri Limited today announces it delivered record adjusted EBITDA and parcel volumes for the year to 1 March 2025, driven by a £57m operational investment to further improve service, broad-based growth across its divisions and new client wins.

One of the UK's largest dedicated parcel delivery companies, Evri outperformed the market to deliver record parcel volumes of more than 807m over the 52 weeks, up from c. 730m in 2023-24. This represents a 25% increase in parcel numbers in the last two years, putting Evri firmly on track to achieve its ambition to become the UK’s premier parcel delivery business, supported by strategic transactions post the period end.

Evri’s growth in 2024-25 was supported by strong parcel volumes including across consumer-to-consumer marketplaces, such as eBay and Vinted, as the mega-trend in selling second-hand items online shows no sign of slowing down. New client wins saw the business diversify into new sectors including fresh food, car parts and floristry.

Its adjusted EBITDA increased by almost a fifth to £341m during the period when it was acquired by Apollo Funds, a leading global asset management firm, in August 2024.

In May 2025 Evri announced a proposed merger with DHL eCommerce UK. Evri then acquired Irish business, and EU logistics specialist, Coll-8 later that month – to expand its compelling retail-to-consumer service portfolio to offer greater choice and cost-competitive solutions for consumers and businesses. In June, Evri also announced an investment of £50m in cutting-edge lockers as part of plans to expand its network of ParcelShops and Lockers.

The company’s commitment to continuous innovation was demonstrated by it investing £57m in 2024-25, to enhance its operations and technology to further improve service levels. During the year, Evri’s maintained its excellent 99% on-time delivery record, its Net Promoter Score rose by 2.4 points to + 64 and brand consideration rose against the market with Evri also rated one of the Top 10 most improved brands in 2024 by YouGov’s brand index.

In what was a landmark 50th year for our business, we delivered record adjusted EBITDA and retail-to-consumer parcel volumes – driven by our best-ever peak, and growth across our divisions and new client wins. Apollo’s acquisition of Evri last year was testament to our success to date and, thanks to the dedication of our colleagues and couriers, we are well-positioned for next-generation delivery services. Our unwavering commitment to improving the customer journey has kept pace with record growth with us almost doubling our multi-million pound investments into our operations and service in the last financial year. It was a year that saw us expand our client base into new sectors, including fresh food, car parts and floristry, and grow our presence in existing ones. We continue to meet increased demand for customer-to-customer deliveries for online marketplaces, as buyer and seller behaviour changes – fuelled by scroll and spend social commerce sites such as TikTok’s shop. Evri’s tech-enabled convenience is equipping a growing army of bedroom CEOs who are shaping the future of ecommerce. We are also excited by Evri’s proposed merger with DHL eCommerce in the UK, and our acquisition of Coll-8, both announced in May, to put us firmly on track to become the UK’s premier parcel delivery group to serve both consumers and businesses. Furthermore, a planned £50 million investment announced in June will see us expand our network of ParcelShops and Lockers.

Martijn de Lange, CEO at Evri

Evri celebrated its 50th anniversary in 2024, reflecting how the business continues to evolve and adapt to the changing shopping habits of customers in the UK and overseas.

During the period, Evri nearly doubled investments in its operations, including the introduction of new depots in Tyneside, Pen-y-Bont and Sheffield. Sustainable initiatives also remained top of mind, as the firm rolled out 100 additional eCargo bikes with plans to reach 3,000 in the next decade. A total of 3 million Evri parcels are now delivered by bike or electric vehicles a year. Tech updates to Evri’s popular app also included enhanced parcel tracking features and range of new delivery preferences, in particular aid to those with accessibility needs.

Evri’s strong performance in 2024-25 was powered by its team of 8,800 colleagues and 28,000 self-employed couriers. The company’s couriers are paid above the National Living Wage at an average of £20.86 per hour and since launching the "self-employed plus" (SE+) courier model in September 2019, Evri has led the industry in offering self-employed workers greater protection and benefits.

Transformational transactions:

On 14 May 2025, Evri and DHL eCommerce, the e-commerce logistics specialist of DHL Group, announced a strategic transaction which proposes the merger of DHL eCommerce UK with Evri. As part of the transaction, DHL Group will acquire a significant minority stake in Evri.

If approved, the new enlarged Evri Group will include:

Cost-effective and flexible courier network for next-day and standard deliveries for small and large items for retailers, businesses and consumers.
A separate, dedicated and secure premium network for high-value and larger parcels for B2B and B2C deliveries.
A comprehensive SME solution, which offers everything from mail, lightweight, larger, secure, B2B and international services.
A network of over 10,000 ParcelShops and Lockers.
The operation of a best-in-class mail service on behalf of businesses in the UK.

On 21 May 2025, Evri also announced its acquisition of an Irish customs clearance and logistics specialist, Coll-8. It will:

Strengthen its end-to-end delivery and clearance capabilities in the Republic of Ireland and wider EU.
Integrate Coll-8’s bespoke digital platform to reduce Evri’s delivery times from five to two days and speed up returns in the Republic of Ireland.
Leverage Coll-8’s 500-strong pick-up and drop-off network in the Republic of Ireland, providing a step-change in convenience for Irish customers, accelerating returns to UK retailers.
Benefit retailers who can reclaim any duty through Coll-8’s automated process for returned items for taxes paid when goods are imported into Ireland.

-ENDS-

Notes to Editors:

About Evri

Evri is on track to become the UK’s premier parcel delivery company for businesses and consumers alike. Following the expected completion of its proposed merger with DHL eCommerce UK by the end of 2025 (subject to customary regulatory clearances), the combined Evri business will deliver more than 1 billion parcels and a further 1 billion business letters annually.

The company – which currently delivers around 900 million parcels a year – has a mission to be the most convenient way to send, receive and return parcels, without costing the earth.

Working with Europe’s top retailers, marketplaces and pre-loved sites, the roots of Evri can be traced back to Yorkshire in 1974. The business has grown over the decades and now has a team of 8,000+ employees and 28,000 couriers, as well as a growing network of ParcelShops and Lockers and state-of-the-art hubs and depots. Following its acquisition of Coll-8 in May 2025, an Irish independent customs clearance and logistics specialists, Evri continues to enhance its international capability.

Delivering c. 99% of parcels on time, Evri has more than 3 million independent 5-star Trustpilot reviews, an average courier rating of 4.7/5, and a strong commitment to customer experience. For more info: www.evri.com/news-and-corporate