Driving Academy Terms and Conditions

These terms and conditions set out your responsibilities and our commitment to you. It is important that you read these terms and conditions carefully. 

You can find everything you need to know about Evri Driving Academy and our services on our website before you make an application. You can also contact us for further information. We will confirm the key information to you in writing after you submit your application. 

1. Our contract with you

1.1 You can submit your application via email in the form available on our website. In making your application, you agree to these terms and conditions. 

1.2 We may reject your application if the application form is incomplete, you do not have the pre-requisite qualification(s) for the course you have selected or if we cannot verify that you have a current valid UK driving licence. 

1.3 We will notify you by email when we have accepted your application, at which point a contract will be formed between us, subject to these terms and conditions (the “Contract”). 

1. Our Responsibilities

2.1 We will provide the selected training in accordance with the course descriptions available on our website.  

2.2 On acceptance of your application you will be provided with the applicable training materials and we will be in touch to arrange booking your medical examination, theory test(s) and in person training.  

2.3 We will provide you with in person practical instruction. Practical instruction will take place at one of our three driving academies (details may be found on our website) and, where applicable, on public highways. Practical instruction may be 1-1 with the instructor or 2-1 where another trainee will be present as an observer and you will have the opportunity to observe during their training. Time spent on practical instruction will be dependent on the course and our assessment of your competence. 

2.4 We will book the medical examination and all tests with the DVSA as applicable to your course selection on your behalf. 

1. Your Responsibilities

3.1 All information made in your application must be true and accurate.  

3.2 You are responsible for completing all training materials in your own time and liaising with us to book the medical examination, theory test(s) and practical instruction. 

3.3 During the practical instruction, you must: 

(a) not be under the influence of alcohol, non-prescription drugs or any drugs that are advised not to be taken while driving or operating heavy machinery; 

(b) arrive on time each day of the training (we are not obligated to provide the training if you are late or do not attend and we may charge an additional sum if we have reserved vehicles or instructors in order to provide the training); 

(c) act responsibly and sensibly at all times; 

(d) follow all safety warnings or instructions we provide; 

(e) wear appropriate clothing and footwear as directed (e.g. no open toe shoes); and 

(f) be respectful of our instructors, staff, examiners and other trainees (we will not tolerate abusive or threatening behaviour). 

3.4 You must comply with the terms of any user licence of software you are provided access to as part of the training materials. 

1. Charges and Payment

4.1 Information about our pricing is available on our website.  

4.2 All charges will be payable in advance and will be inclusive of the applicable training materials, practical instruction, applicable tests and the medical examination. Course prices shall be inclusive of all initial test attempts. The cost of any re-sits will be payable by you in addition to the course fees. 

4.3 You agree to pay the charges when you submit your application, and you must make payment within 14 days of our acceptance of your application.

 4.4 If you fail the medical examination, you will receive a refund of the charges, subject to a deduction of the cost of the medical examination fee.  

1. Cancellations

5.1 Once your application has been accepted, you have 14 days after the date of confirmation to change your mind about your purchase. 

5.2 You lose the right to cancel any service when it has been completed and you must pay for any services provided up to the time you cancel.  

5.3 You may not be able to cancel a booking for a test with an external provider and you will not be entitled to a refund for any pre-booked test that you do not attend.  

5.4 Practical instruction is arranged to take place over an agreed period (usually blocks of one week). If you cancel or rearrange any period of practical instruction on less than 48 hours’ notice, we may charge an additional sum where we have reserved vehicles or instructors for provision of the training. 

1. Our rights to change or end the training

6.1 We may make changes to the training to reflect changes in relevant laws and regulatory requirements and/or to make minor technical adjustments and improvements.  

6.2 Where significant changes to the training or these terms and conditions are needed, we will notify you in advance. You may contact us to end the Contract before the changes take effect and will receive a refund for any services you have paid for in advance but have not yet received. 

6.3 We may terminate the Contract with you where: 

(a) you do not make any payment to us when it is due, and payment is not made within 14 days of us reminding you that such payment is due; 

(b) you do not, within a reasonable time of us asking for it, provide us with any information or cooperation necessary for us to provide the training services; 

(c) you do not comply with your responsibilities as set out in these terms and conditions, including but not limited to condition 3.3; 

(d) you do not comply with any reasonable instructions we have given you in respect of your safety or the safety of others and as a result we cannot, in our reasonable opinion, continue the training with you;  

(e) your conduct to others during the practical instruction is inappropriate or threatening; 

(f) you have failed the medical examination;  

(g) you receive a driving conviction, ban or any other prohibitions which would mean training cannot continue; or 

(h) you have not passed the relevant theory test required to begin the practical instruction within 6 months of us accepting your application. 

6.4 Where we end the Contract under condition 6.3 above, we will notify you and refund you for any services you have paid for in advance, but not received. You will no longer have access to any online resources for which we may have supplied you with a licence or login. You may not be entitled to a refund of any pre-booked test with an external provider. 

1. Liability

7.1 We are not responsible for any losses you suffer as a result of us ending this contract if the loss is: 

(a) unforeseeable and nothing you have communicated to us before we accepted your order meant we should have expected it; 

(b) caused by an event outside our control, subject to us taking the steps set out in condition 8; or 

(c) avoidable by you taking reasonable action, including following our reasonable instructions and complying with these terms and conditions.  

7.2 You acknowledge that this Contract is for the provision of training services only and we do not guarantee that you will pass any test(s) or receive any licence when we accept your application.  

1. Delays outside our control

8.1 We will not be in breach of our obligations to you under the Contract or liable for any loss, if such loss results from something outside of our control, including (but not limited to), an endemic, pandemic, bad weather, traffic congestion, mechanical breakdown, obstruction of public or private highways, industrial action, or a failure by any of our suppliers. 

8.2 Where there is an event outside of our control, we will notify you and, where applicable, rearrange any pre-booked practical instruction or test. 

8.3 If the training or test cannot be rearranged under condition 8.2 we will notify you and we will refund you for any services you have paid for in advance, but not received. 

1. Intellectual Property and Third Party Software

9.1 Once we have received payment from you, you may receive a licence or login for theory test training and practice software as part of the training materials. We are not responsible for the contents or reliability of any third party software and do not necessarily endorse the views expressed within them. 

9.2 Unless expressly stated, the copyright and other intellectual property rights (such as, design rights, trademarks, patents etc.) in any material provided by us remains the property of us or the third party software provider (as the case may be). 

9.3 You must comply with all applicable terms of service when accessing any third party software. 

1. Data Protection

10.1 How we use any personal data you give us is set out in our Privacy Notice:

1. Complaints

If you would like to make a complaint, please visit our Contact us page for further details.

1. General

12.1 We can transfer our contract with you, so that a different organisation is responsible for supplying your training. We will tell you in writing if this happens and we'll ensure that the transfer won't affect your rights under the Contract. If you're unhappy with the transfer you can contact us to end the contract within14 days of us telling you about it and we will refund you any payments you've made in advance for services not provided. 

12.2 You may not transfer your contract with us to another person. 

12.3 The Contract is made between you and us and, subject to 12.1, no other person can enforce it and neither party requires the authority of anyone else to terminate or vary it. 

12.4 If a court or other authority decides that any of the conditions in this Contract are unlawful, the other conditions will continue to apply. 

12.5 If at any time we have a claim against you and do not promptly pursue that claim, that does not mean the claim cannot be pursued. 

12.6 These terms are governed by the law of England and Wales. 

12.7 You may bring claims against us in the English courts or, if you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in. 

1. Contact us

To contact us please click here to go to our Contact Us page or write to us at Evri, Capitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH.