Performance metrics
Business Concept
Trintech Reports Strong Third Quarter and Year-to-Date Fiscal Year 2010 Results...million for the nine month period ended October 31, 2009 representing 159% and 208% growth compared to the same periods last year. Operating performance metrics continue to improve with margin growth, profitability, operating costs, and cash... In this article: Fiscal year, Revenue, Customer, Revenue Management, Risk management, United States, and Balance sheet |
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Centre Daily Times | 4 days ago
iWatt, Inc. Introduces Primary Side Regulated Digital PWM Controller for Dimmable LED Lighting
AC/DC LED Driver IC Works Seamlessly with Wall Dimmers for Optimum Performance and is Compatible with Existing Wall Dimmers LOS GATOS, Calif. - iWatt, Inc., a leader in digital power IC systems products and technology, today announced the...
In this article: Taipei, Taiwan, California, Supply chain, Semiconductor, VantagePoint Venture Partners, and Sigma Partners
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Integrien CTO Dr. Mazda Marvasti Co-Authors Research in IT Data Analytics
...analysis of time-series metric data. The paper also concluded that non-parametric methods are required for modeling the wide variety of performance metrics that come from IT systems. "Data from IT systems has such a rich variety of...
In this article: Business operations, University of California, Riverside, Tata Consultancy Services, BMC, Vmware, and IBM
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UTOPY Partners with Philippines-Based Polaris Vanguard
...in coordination with the Business Processing Association of the Philippines, in order to better understand certification adoption rates and performance metrics such as ASA and attrition rates. Griffin's presentation will also examine the...
In this article: Utopy, Speech analytics, Philippines, Customer intelligence, Outsourcing, Trademark, and Frost & Sullivan
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Mediaweek | 6 days ago
Nielsen: Positive Performance for National People Meter
Nov 23, 2009 Under fire for its local service, Nielsen released Monday (Nov. 23) positive performance metrics for its national people meter service, touting a five-year high in sample quality. For the week ending Nov. 15, the sample...
In this article: Nielsen Co., New York, and TIME & LIFE
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USATODAY.com | 6 days ago
Sabermetrics system: stats redefine award winners
...the NL Cy Young and rookie of the year awards. "With agents and things like arbitration, they're going to get more and more interested in performance metrics." Kahrl says she's not sure what to expect from this week's MVP announcements,...
In this article: Christina Kahrl, Joe Mauer, Baseball Prospectus, MVP, American League, Will Carroll, Derek Jeter, and Albert Pujols
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Supply Chain Management Skills Defined
...supply chain performance, the Supply Chain Operations Reference-model (SCOR®). Among other updates to the supply chain management processes, performance metrics and best practices found in SCOR 9.0, the release of SCOR 10.0...
In this article: Supply chain, Supply chain management, Outsourcing, Risk management, United Space Alliance, Sonoco, and Air Products
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FOLIO | November 19, 2009
Boosting Digital Edition Open Rates
Moving away from "gross delivery" metrics to more detailed performance metrics. It's the elephant in the room for many publishers that offer digital editions to a significant portion of their readership: How many subscribers actually open...
In this article: IP Address and Eweek
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Sydney Morning Herald - Business | November 18, 2009
Firstfolio shares soar on $6b loan-buy talks
...involve upfront payments of $15 million in cash, five million shares and an estimated $5 million in deferred payments tied to agreed performance metrics. Firstfolio chief executive Mark Forsyth said each business acquisition would...
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White House News | November 16, 2009
U.S.-China Clean Energy Announcements
...energy efficiency, train building inspectors and energy efficiency auditors for industrial facilities, harmonize test procedures and performance metrics for energy efficient consumer products, exchange best practices in energy efficient...
In this article: United States, Coal, China, China Clean Energy, Methane, Carbon, Renewable Energy, and Steven Chu
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optionsXpress Reports Key Monthly Performance Metrics for October 2009
CHICAGO - optionsXpress Holdings, Inc. (Nasdaq-GS: OXPS) today reported key monthly performance metrics for October. Highlights for the month included: Retail daily average revenue trades (DARTs) of 32,500 - down 20% from October 2008,...
In this article: Customer base, Unemployment, Nasdaq, and Chicago
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More on Performance metrics
Description from Wikipedia:
Performance metrics are measures of an organization's activities and performance. Performance metrics should support a range of stakeholder needs from customers, shareholders to employees. While traditionally many metrics are financed based, inwardly focusing on the performance of the organization, metrics may also focus on the performance against customer requirements and value.
Developing performance metrics usually follows a process of:
#Establishing critical processes/customer requirements,
#Developing measures,
#Establishing targets which the results can be scored against.
A criticism of performance metrics is that when the value of information is computed using mathematical methods, it shows that even performance metrics professionals choose measures that have little value. This is referred to as the "measurement inversion". For example, metrics seem to emphasize what organizations find immediately measurable — even if those are low value — and tend to ignore high value measurements simply because they seem harder to measure (whether they are or not).
To correct for the measurement inversion other methods, like applied information economics, introduce the "value of information analysis" step in the process so that metrics focus on high-value measures. Organizations where this has been applied find that they define completely different metrics than they otherwise would have and, often, fewer metrics.
There are a variety of ways in which organizations may react to results. This may be to trigger specific activity relating to performance (i.e., an improvement plan) or to use the data merely for statistical information. Often closely tied in with outputs, performance metrics should usually encourage improvement, effectiveness and appropriate levels of control.
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