How to return your M&S parcel

There are 3 different ways to return your M&S parcel, depending on whether it’s standard or large. Large parcels are courier collection only. You can also use our Print In ParcelShop devices to print your label if you’ve booked online, but don’t have a printer at home. If you’re returning a standard M&S parcel, you have 3 quick and easy options:

What you need to know for your M&S return

Here’s a quick guide on things to know and check before you return your M&S parcel (Last reviewed: November 2020, for more details, check out the M&S returns policy).


Are M&S returns free?
Do I need to book my M&S return online?
Where can I get my M&S returns label?
How can I track my M&S return?