Evri appreciates investigative work into security vulnerabilities carried out by well-intentioned, ethical security researchers. We are committed to thoroughly investigating and resolving security issues in our platform and services in collaboration with the security community. This document aims to define the method by which we can work with the security research community to improve our online security.
This disclosure policy applies only to vulnerabilities in Evri products and services under the following conditions:
The following security issues are currently not in scope (please don’t report them):
We unfortunately do not offer a paid bug bounty programme at this time. We may, after due consideration, offer a token of appreciation to security researchers who take the time and effort to investigate and report security vulnerabilities to us according to this policy. This is entirely at our discretion and is usually based on the uniqueness and rating of the vulnerability.
However we do want to recognise the good people who have helped us to keep Evri secure in our Hall of Fame.
Bug Bounty Hall of Fame 2022
Evri are not responsible for the content of the links in the Bug Bounty Hall of Fame, if your name is on the list and you feel this is incorrect, please let us know at firstname.lastname@example.org
If you have discovered an issue which you believe is an in-scope security vulnerability, please email email@example.com including:
Following the initial email, our Security Team will work to triage the reported vulnerability and will respond to you as soon as possible to confirm whether further information is required in order to confirm the vulnerability From this point, necessary remediation work will be assigned to the appropriate teams and/or supplier(s). Priority for bug fixes and/or mitigations will be assigned based on the severity of impact and complexity of exploitation.
Our Security Team will notify you when the reported vulnerability is resolved and will ask you to confirm that the solution covers the vulnerability adequately. We will offer you the opportunity to feed back to us on the process as well as the vulnerability resolution. This information will be used in strict confidence in order to help us improve the way in which we handle future reports and/or develop services to resolve vulnerabilities.
Security researchers must not:
We request that any and all data retrieved during research is securely deleted as soon as it is no longer required and at most, 30 days after the vulnerability is resolved, whichever occurs soonest.
If you are unsure at any stage whether the actions you are thinking of taking are acceptable, please contact our security team for guidance at firstname.lastname@example.org.
This policy is designed to be compatible with common good practice among well-intentioned security researchers. It does not give you permission to act in any manner that is inconsistent with the law or cause Evri to be in breach of any of its legal obligations, including but not limited to:
Evri will not seek prosecution of any security researcher who reports, in good faith and in accordance with this policy, any security vulnerability on an Evri service.
If you wish to provide feedback or suggestions on this policy, please contact our security team: email@example.com. This policy will evolve over time and your input will be valued to ensure that it is clear, complete and remains relevant.