Can I divert my parcel?
If you’re not available, you can divert your parcel up until the courier reaches your doorstep, it’s that easy!
If you sign up for an account, you can use MyPlaces to save a chosen safe place for any delivery for when you’re not home. MyPlaces makes individual deliveries a lot easier. You can pin your location, add a photo or note for your courier, and choose which neighbour to leave your parcel with (or who to avoid!)
How do I get Evri to divert my parcel?
Visit our parcel tracking page
Start by visiting our parcel tracking page, or download the Evri app to your smartphone
Choose where to divert your parcel
You will need to choose where you want your parcel diverting to. Simply select whether you want your parcel to be left with a trusted neighbour, in your safe place, or divert it to your nearest ParcelShop or Evri Locker.
Add your tracking number or code
Enter your parcel’s 16-digit tracking number, or your 8-digit tracking code (if your parcel delivery was attempted and a card was left).
Check out the different delivery options
You’ll be taken to a page that offers all the delivery options available, but this will depend on the sender’s chosen delivery service.