- Quick and easy returns

Return

Returning your parcel is easy with Evri

Using our superfast, super simple service. We return parcels for high street, catalogues and online shops in the UK.

woman sat on table wrapping parcel

Why should I return with Evri?

It's easy to return a parcel with Evri (the new Hermes)! Our convenient return methods give you quick and simple ways to return your parcel to a retailer.

  • 10,000+ drop off locations
  • Longer opening hours
  • Free parking nearby
  • Track your return on its way back to the retailer

Easy ways to return a parcel with Evri

Once you've selected your retailer, all you need is your order details and email address to start your return. Depending on your retailer and parcel size, the available return methods may vary.

blue evri parcelshop sign outide local shop

ParcelShop drop off

ParcelShops are convenient drop off locations based in local shops. You can print your label in most shops using our Print in ParcelShop devices.

woman using terminal on parcel locker while holding cardboard box

Locker drop off

Lockers are conveniently located and open 24/7. They're a quick, easy and secure way to drop off returns. Just scan your label to open a locker compartment.

woman on doorstep holding box and talking to male courier

Courier collection

Your friendly local courier will collect your return from an address of your choice. Book a collection up to 7 days in advance. Collections between 8am - 8pm.

man carrying parcels approaching door to local shop

Evri drop off

Drop off your return at any of our 10,000+ ParcelShop or Locker locations.

How to return a parcel with Evri

Return a parcel to your retailer in 3 EASY steps.

Frequently asked questions

Can I return an item with Evri
I can't find my retailer's name on the list?
Can I send a parcel back to a retailer you don't return for?
How much does a return cost?
How will I know the retailer has received my return?
How long will my return take to get back to the retailer?
How can I track my return?